National hotline

New nationwide “988” hotline in Sacramento expected to lead to triple calls – CBS Sacramento

SACRAMENTO (CBS13) – A new national three-digit hotline aimed at providing mental health assistance to those in need will take calls in Sacramento.

988is a new hotline that connects people in crisis directly to the National Suicide Prevention Hotline.

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In May 2019, 12-year-old Madison committed suicide. His mother had this to say about the hotline.

“I wish the hotline was there for my daughter just so she could have something to grab.”

People answering someone’s call will be at a WellSpace Health downtown Sacramento, and it works similar to the 800 number people would dial for the National Prevention Hotline.

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Christie Gonzales with WellSpace Health says they respond to more than 75,000 calls to the prevention hotline, and they expect that number to triple due to the easier-to-dial number.

Critics have raised concerns about a lack of operators and funding. senior counsel to the Steinberg InstituteTara Gamboa-Eastman is lobbying for AB-988, which would provide permanent funding for the new hotline.

988will be available from July 16.

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